Tenant FAQs

Florida’s landlord-tenant laws outline the rights and responsibilities of both parties, covering areas like lease agreements, security deposits, maintenance, and evictions. Understanding these laws helps ensure a fair and respectful rental experience.

“Fair wear and tear” means normal aging and use of the property — like light carpet wear or minor scuffs on walls — not neglect or damage. Tenants aren’t charged for normal wear but may be responsible for excessive damage.

If you need to move out before your lease ends, review your lease agreement. You may be responsible for rent until a new tenant is found or until the lease term ends. Some leases include an early termination clause that allows for a buyout fee.

Check your lease before subleasing. If subleasing is allowed, the new tenant must meet the same screening standards. If it’s not permitted, unauthorized subleasing could result in lease termination.

You can easily submit a maintenance request through your tenant portal. For emergencies (like flooding or no heat), contact our emergency maintenance line immediately. Always report issues early to prevent further damage.

Notify us as soon as possible through your online portal or maintenance line. We’ll schedule a qualified vendor to assess and repair the issue quickly to keep your home safe and comfortable.

Rent is conveniently paid through your secure tenant portal, where you can set up automatic payments, use ACH or debit/credit cards, and track your payment history. This ensures your rent is always paid on time.

If rent isn’t received by the due date, a late fee may apply as outlined in your lease. Consistent communication is key — contact us immediately if you anticipate a delay so we can work with you on next steps.

Your security deposit is held in a separate account as required by Florida law. After you move out, the deposit will be returned within 15 days (if no deductions apply) or you’ll receive notice within 30 days if any deductions are needed for repairs or cleaning.

We’ll contact you well before your lease ends to discuss renewal options. If you plan to renew, we’ll review updated terms and prepare the renewal agreement. If you plan to move, we’ll guide you through the move-out process.

Pet policies vary by property. If pets are allowed, additional deposits or pet rent may apply. Always confirm with management before bringing a new pet into your home.

Before moving out, please clean the property thoroughly, remove all belongings, and return keys. We’ll perform a move-out inspection to document the property’s condition and process your security deposit return.